Health and Wellbeing
If you have COVID-19 symptoms, call the COVID-19 Healthline on 0800 358 5453.
For any other health concerns, call the general Healthline number on 0800 611 116. All calls to Healthline are free and someone is available 24 hours a day, 7 days a week.
For support with anxiety, distress or mental wellbeing, call or text 1737 to talk with a trained counsellor for free, 24 hours a day, 7 days a week.
Business Advice
A free helpline service is available for all New Zealand businesses. It can offer you:
- specific advice and access to Government business support
- advice on what Level 3 means for your business
- HR and general business advice and access to online resources and webinars
- connections to business advisory services.
To find out more call 0800 500 362 for North Island, or 0800 50 50 96 for South Island.
Assistance for foreign nationals in New Zealand
- Contact your embassy or consulate for support
- Visit the Immigration NZ website for further information
- Red Cross Visitor Care Manaaki Manuhiri
Department of Internal Affairs and Red Cross are working together to support foreign nationals who need help with accommodation, power costs and access to food and essential supplies.
People on temporary visas and, in serious hardship, can apply by filling in an online formor by calling 0800 REDCROSS (0800 733 276)
Assistance for Food Banks supporting people impacted by COVID-19
MSD has recently announced funding support for foodbanks, food rescue and other community food services – read more about it here.
Useful Information
Summary of all COVID-19 Support Services
Information for Foreign Nationals
Translated videos on how to access support via Government hotlines are available on the Office of Ethnic Communities website.
Visa holders can read more about visas on the COVID-19 website or, if you have questions about your visa, visit the Immigration New Zealand website.
If you’re Deaf, hearing impaired, Deafblind or speech impaired you can use the New Zealand Relay Service to call.
You can contact Auckland Emergency Management on 0800 22 22 00 to discuss your needs. To book a call with a translator email us here.
SOURCE: Auckland Emergency Management
