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Samsung Customer Service Plaza

Our repair centre has been servicing NZ customers since May 2008. We began as a very small team of less than 10 people and now we employ more than 40 employees including 20 service technicians.

We carry out 3,000+ repairs each month and service a wide range of Samsung appliances and devices including refrigerators, washing machines, dryers, televisions, home theatre systems, monitors, microwaves, vacuum cleaners, mobile phones, tablets and digital cameras.

Our team works closely with Samsung Electronics New Zealand on a daily basis and strict service standards are in place for us to follow.

Our staff strive to achieve customer satisfaction through good service and high-quality repairs

Products & Services

We are proud of our nationwide service coverage for handheld devices such as mobile phones, tablets and digital cameras. As for Whiteware and Audio-Visual products, we provide on-site service between Warkworth and Huntly.

Frequently Asked Questions

Welcome to our Frequently Asked Questions section! Here, you’ll find answers to common queries about our services, features, and policies. If you have more questions, feel free to reach out to our support team!

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