Our Purpose

Our Purpose

Business North Harbour’s purpose is to empower economic prosperity and growth. Together we will provide a voice for your concerns, facilitate networking for your business development, and ensure you gain access to key stakeholders and decision-makers who may affect your investment.


Business North Harbour provides formal representation to local and central government and their agencies on behalf of commercial property owners and businesses, ensuring that planning and investment best reflect the needs of our members.

We strive to build a partnership with our members and to equip them with a voice around important issues and projects. Business North Harbour regularly liases with regional and central government, economic development agencies and the Upper Harbour Local Board throughout any decision-making process which may affect our members.

The Business North Harbour annual member surveys gather information critical for local advocacy projects, such as transport, crime prevention and access to investment.

Formal Submissions

Business North Harbour’s primary interests are around decisions that support or restrict business growth opportunities, impact on the cost of business, and restrict or enable economic development.

Through the formal engagement process, our submissions provide business and commercial property owners with access to the key stakeholders and decision-makers shaping both regional and local projects, such as localised transport networks and key infrastructure investment.  

Business North Harbour is committed to providing concise summaries of key issues, to educate members about potential impacts on their operational and financial interests. Submission deadline reminders are sent via our media channels, and we provide adequate consultation through public meetings and one-to-one consultation with our affected members,  ensuring that they have a voice in all our formal submissions. 

Business North Harbour has made a number of submissions to Auckland Council on your behalf. Details are at the links below. 


Results of the Expansion Ballot 2016

Since 2008, Business North Harbour (previously known as North Harbour Business Association) has ensured that our 4,000+ membership group of commercial property owners, businesses and their employees have benefited from the initiatives we have developed on their behalf.

Originally encompassing the business district west of the motorway, in 2013 we invited businesses and property owners in the commercial area around Constellation/Apollo to join our programmes.     

The result was an overwhelming  endorsement of the work that we undertake to ensure our area is the premium business district in greater Auckland. Since then, an increasing number of businesses on our northern boundary have asked if they too can enjoy the benefits of membership.

In response to this, and in recognition that there is a real commonality of interest between the businesses on either side of the Albany Expressway, we held a formal Business Improvement District expansion ballot, between 31 March and 20 April 2016,  to extend our boundaries.   

As a result, 30.6% votes returned with 74.42% of those in favour. Below a map of our whole area. 

Details of our campaign information are here: Together we are stronger. Together we can make a difference. 


Social Responsibility

We all have a part to play if North Harbour is to remain the postcode of choice for business and investment. 

Taking responsibility for our environment is just one way we can make a difference, and show our employees, trade partners and investors that we are constantly looking to protect and enhance our quality location.  

Business leadership requires us to take a wider focus, rather than only looking at financial results. However, the following Business North Harbour programmes benefit the bottom line as well as the community.

Inorganic Collections

Business North Harbour has two inorganic collections planned per year. 

We have negotiated a special discounted rate for the collection of your old office furniture, e-waste, and other items cluttering your valuable office space.  

To ensure we minimise landfill, we will ‘upcycle or 'freecycle’ the collected items, by inviting community groups and charities to take what they can use for their organisations. 

Next collection date TBC. Register now!

Contact Dave Loader: 021 560 287 /

Food Waste Collections

This is a new service offered to members in 2018 - HELP US REDUCE LANDFILL!


Along with diverting food waste from landfills, this process also greatly reduces methane gas produced in landfills & limits the use of synthetic fertilizers.

Be sure to register your business - first-in first-served. We are giving you the first 6 collections FREE. 

Head to for more information or CLICK HERE


The purpose of the Annual General Meeting is to gain short-term and medium-term approval from our members for the business plan and financial reporting. It provides the Business North Harbour executive with the opportunity to detail programme performance and results over the past 12 months.

Business North Harbour considers the AGM planning process as a key management tool and measurement, providing operational governance, transparency and accountability for our membership. The rules that govern the AGM process are outlined in the Business North Harbour Incorporated Constitution.

We work for and with you, therefore attendance at the AGM is encouraged, so that together we can shape the future of North Harbour.

AGM 2018 Report

Thank you to the 30 members and interested parties who attended the 2018 AGM.  We will upload the final report and minutes 24 October 2018. 


2018 Documents to download: 

Previous years AGM documents:

Gold Sponsors


AccountabilityNet is a progressive accounting practice that works with the latest cloud-based technologies to support and grow your business. We provide expert assistance for Xero set up and add-on implementation, including WorkflowMax, Tradify and Receiptbank. We help businesses seamlessly transfer from desktop to cloud-based systems, to ensure their finances are correctly managed and available 24/7.

We speak the language of your business and provide easy-to-understand financial reports and accounting services at an affordable price. As loyal North Shore locals for more than twenty years, our experienced team has dealt with SMBs from a huge range of industries. Whether you are an exciting new start-up or a well-established business, you can rely on us to be your partner for smarter business.


AMPM Marketing Ltd are a One Source Marketing Company, offering Web Services, Promotional Products & Apparel, Print Management & Graphic Design. Founded in 1987, AMPM is a New Zealand owned & operated company. Terry Ottow & Vern Pere are our Directors, with backgrounds in print, sales and marketing, advertising, promotional products, web and digital solutions. Our team, of in-house & external specialists, offers a unique approach in the market. We harness the energy & passion of creative and multi-talented personnel, who offer customer-oriented service, delivering creative and effective results.

We understand the value of your brand & we are committed to finding the best marketing solution for your company. So we take the time to understand your requirements & we deliver a solution that fits your needs, benefits your business & sets you apart from your competitors.
ind us at 112 Bush Rd, Rosedale, ph 09 300 7303, email:



Giltrap North Shore represents two Major Brands in the Automotive Industry Holden and Kia, Giltrap Holden is a multi award winner, including the coveted Grand Masters Chairman’s award.

Giltrap Kia was awarded the Kia Platinum Prestige award, presented to the top Performing 1 to 3 percentile among all Kia Dealers around the World.

The most prestigious Kia Dealers are recognised for their Excellence in standards application, performance and customer satisfaction.
Giltrap North Shore are very active Supporting the Local Community, Schools and Sporting organisations. Giltrap North Shore “WE LOVE CARS”.


Kristin is an independent, co-educational school of approximately 1550 students from Kindergarten through to Year 13, located in Albany on Auckland's North Shore.

The JuniorMiddle and Senior Schools are all situated on the same campus, on 50 acres of park-like grounds with state-of-the-art and award winning facilities. Each school follows the philosophy of Kristin while creating their own distinctive character relative to the age group of the students. Kristin is non-denominational and welcomes students from all cultures and backgrounds.



Located in the heart of Takapuna, the North Shore’s commercial hub, NAI Harcourts North Shore has a team of dedicated professionals covering commercial and industrial sales and leasing, commercial property management and business sales. Several members of the team are fluent in Korean, Cantonese, Mandarin and Malay. Managed by Andrew Bruce and Rob Meister, the business has a reputation for excellence, entrepreneurial marketing flair and getting outstanding results for their clients. From leasing to the divestment of significant key assets, NAI Harcourts North Shore has the resources and capability to get the job done across all asset classes and value ranges.


Established in 1961, North Shore Golf Club is a 27 hole course spanning 180 acres of parkland running up the banks of Lucas creek. Nestled in the suburban area of Albany on the North Shore, just minutes drive from both the Spencer on Byron, Takapuna and the new Ramada Hotel on Oteya Valley Road.

This stunning course offers members and visitors the unique opportunity to play the three 9 holes in combinations that translate into three quite different 18 hole courses in one. With the latest edition of the new 3rd Hole, covered driving range and superb short-game practice area this is without doubt one of the very best golfing facilities in the Auckland area.


The Ramada Suites Hotel has now been part of the North Shore Community since April 2017.

Part of the worldwide Wyndham Hotel Group, the Ramada name is well known and respected worldwide and The Ramada Albany has a growing reputation for offering exceptional customer service as recognised through many awards. Ideal for both Corporate and Leisure guests, we offer competitive rates to suit local businesses.

Offering 65 rooms all featuring cooking and laundry facilities, the studio, one bedroom and two bedroom apartments are ideal for a one night stay to a few weeks.

Situated just across the road from the Albany Bus Station’s Park ‘n’ Ride gives guests and visitors easy access to the public transport network including an easy commute to the city by bus. The complex is walking distance from Westfield Albany and close to Massey University. Nearby is the QBE North Harbour Stadium, AUT Millennium as well as the local swimming, tennis and hockey centres so it’s ideal for sports groups.

The on-site Coffee Club and newly opened Restaurant and Bar Claw Mountain, both within the building, means that guests and visitors have access to food and beverage from 6.30am to 11.00pm at night with charge back options to the hotel.  Functions and board room style meetings can also be arranged. Plenty of free parking and Wifi make The Ramada Albany your first choice for all your accommodation needs.



Serving the needs of North Shore businesses for over 20 years, Solution Dynamics Ltd (SDL) transforms an organisation’s ability to personalise customer communications across digital and physical media, whilst increasing control and reducing business costs.

From digital printing to mail house services, postal distribution or multichannel campaigns, SDL has helped countless businesses reduce costs and increase revenues.  From small to large, simple or complex – we look at every job as a new opportunity to work with our customers.

As one of very few Registered Postal Operators, we can make your campaigns more affordable and track costs for transparency.

So before you commit to your next customer communication, talk to one of New Zealand’s largest mail houses.  

Email or contact Lesley on 021815560 



Sometimes in business it can feel like you need to do everything on your own. Wouldn't it be great if someone offered a helping hand?
We offer products and services tailored to your business. Simply dial 0800 482 746 or book a visit from this Hub to arrange your 30-minute business tech check- How nice and easy that is for a change?



It was April 2016, after numerous years working in events and hospitality, creating events and providing a service that made other people look great, that I decided it was time to venture out on my own. Time to be proud of what I do and have a brand that reflected my passion. The first step in this adventure, was the purchase of a café in Albany, Auckland. The ‘Trio’ cafe quickly become very popular expanding into a 6-day a week business, and even achieved 3rd place in Auckland’s Café of the year 2017, in our first year of business.

Catering also gathering great momentum. Being based in a largely corporate area, local businesses enjoy our food and service in catering for their working lunches and functions. Catering quickly became a 7-day a week business. I then expanded the catering to an off-site commercial kitchen (still based in Albany) which we cater for working lunches, birthdays, corporate events, graduations, baby showers and the like – we provide the full service.

Catering and Events grew so substantially, that it has now become the core focus of the business.

Trio has established great working relationship, from catering the Kelly Tarlton’s (every day of the year!) to Mitre 10 Head Office, NZME and many more companies and all types of private events. To compliment our catering service, Trio has invested in a mobile food trailer. This allows endless amounts of flexibility. Trio can come to you, where ever you are and serve all the same quality food that comes from our kitchen, right at your door step.

I have created a brand and identity I am proud of and proud to be a part of. The team I have at Trio are second to none, they are the core of this business and hold the same values and passion that I do. We deliver high quality, fresh, local and healthy food coupled with great service and coffee. We can cater for all dietary requirements. I look forward to continually expanding and growing Trio, whilst maintaining the elevated level of service, consistently of staff and innovative ways of providing tasty food and beverage. Thanks, Alisha.



Event Category Partnership Programme

Our Event Category Partnership Programme was created in 2016 to provide an unprecedented opportunity for an organisation to align with Business North Harbour's premium leadership and business development events.  We are proud to have Eclipse Recruitment partnering with Business North Harbour to deliver our 'Women in Business Series' for 2017-2018


The team at Eclipse is passionate about helping you achieve business success through your people. We work alongside you to find and develop people who fit your role, industry and culture. 

Eclipse specialises in the recruitment of Business Operations & Administration, Sales & Marketing, Human Resources and Accounting and Finance roles to a senior management level. We also offer a suite of skill and psychometric assessments to offer further insight into a candidate’s personality and ability. 

Eclipse was founded by Lisa Hill in 2004 and today we have offices on both the North Shore and in Auckland City, and a team of nine passionate, talented and business-savvy individuals who are all committed to our clients’ success.


Executive Board

Business North Harbour’s Executive Committee is currently composed of nine elected local business leaders. The main responsibility of the Executive Committee is to drive strategic direction and effectively govern the organisation.


Peter Lamberton, Chair

Primacc Systems

Peter has wide-ranging experience in dealing with Businesses and understanding the support they need through his 24 years as an effective Commercial Manager with leading NZ Bank.  He continues to work with business at Primacc Systems to assist owners manage complexity within their business, through ERP.  He is also experienced in successfully guiding strategic change as former Chairperson of several organisations and finally has been involved with the Massey University incubator, the e-Centre, as a mentor.  Peter hopes his skills and knowledge will continue to assist Business North Harbour develop and grow


Neil Tuffin, Deputy Chair

​Maat Group

Neil is the Managing Director of Maat Group, who specialise in commercial property syndication, property management and financial services. He is also the Chairman of the Board for Remediation (NZ) Ltd and Central Landscapes Ltd. He has a vast amount of experience within the financial industry, with his current roles including Financial Advisor, Chartered Accountant and Investment Consultant. Neil will use these skills and knowledge to help grow Business North Harbour within the community. 



Robert Elcombe


​Robert has extensive knowledge of modern IT systems, specifically cloud hosted infrastructures and cyber security. Robert believes in a strong and active Business Association benefits all North Shore companies, independent of size and turnover, and provides and accessible and formidable advocate for the future development and growth of our region. 




Terry Ottow

AMPM Marketing Ltd

As a Director of AMPM Marketing, a company that has been in business since May 1987, Terry has seen and experienced many of the challenges that businesses face. With Terry’s background as a business Mentor, he is excited to use his knowledge in marketing and business to assist Business North Harbour and its members.




Katheryn Chivers

Representing: Parkway Motors

Katheryn was previously a member of NZ and UK Police but now works for one of Australasia’s leading law firms as a commercial property lawyer. Katheryn's most valuable asset as part of the Business North Harbour board is her commercial acumen and property law knowledge but her policing background also provides her with crime prevention experience and insights which is equally beneficial. Katheryn also brings to the team experience working with government agencies and understands how these organisations operate. This means she has the ability to understand/negotiate and assist with drafting workable policies and complete draft submissions on behalf of Business North Harbour.



Ketien Chuor

Commercial Insurance Manager - ASB Bank Limited

Ketien has over 10 years of experience dealing with business customers in the Finance Industry having held a number of roles within ASB Bank Ltd.  She is currently a Commercial Insurance Manager, having formally been an effective Business Manager for 3 years and is skilled in understanding what is important to business owners and the support they require to achieve their goals.

She is also a strong advocate in promoting diversity and inclusion, having been on the Board for the Young Women in Finance NZ, (YWF) assisting young women gain valuable career insights from highly successful women leaders in the finance industry.  Specifically YWF strived to provide high quality professional development and networking opportunities. 

Ketien is passionate about collaboration and implementing positive change, she believes it is the collective that makes a difference.



Ryan de Zwart

Commercial Property Owner

Ryan is a North Harbour commercial property owner and landlord, and also a commercial sales and leasing agent for Colliers International; having been involved in this role since 2004. With a strong local contact base, and a good understanding of the businesses in the North Harbour/Albany/Mairangi commercial region, Ryan offers a role to improve the quality of the working environment in this region.  

Ryan’s wife, Sarah de Zwart is employed with Business North Habour as a Relationship Manager and Transport Projects.

In his spare time, he keeps himself busy by mountain biking, skiing, gym and dog walking duties; not to mention the constant demands of 2 teenage girls. 

Ryan hopes to help connect business needs/wants and facilitate the benefits, which the Business North Harbour offers.


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